Shipping policy

Where we deliver

Anywhere in India. We do not ship outside India at present.

Dispatch

Orders are handed to the courier within 12 working days of the order being confirmed. Orders placed on a Sunday or a public holiday are dispatched the next working day.

Delivery time

Once dispatched, delivery usually takes 37 working days, depending on your PIN code and the courier serving it. Remote PIN codes can take longer.

These are the courier’s estimates, not guarantees. We will tell you if a parcel is delayed rather than leave you guessing.

Shipping charges

Delivery is charged by weight and destination, and the exact amount is shown at checkout before you pay — never added afterwards. Some products are marked free delivery, and those show as Free at checkout.

Tracking

As soon as the seller hands the parcel over we email you the courier name and tracking number. The same details stay on your order page under My orders.

Cash on delivery

Where offered, cash on delivery is paid directly to the delivery agent when the parcel arrives.

If nobody is home

Couriers usually attempt delivery more than once and will call the number on the order. If the parcel returns to us undelivered, contact us at hello@example.com and we will arrange a re-send or a refund.